Find Your Model
Providing the model number helps identify the Cool Boss equipment you're contacting us about.
Cool Boss Support
How can we help?
Tell us what's going on and our support team will review your request. Providing your product and order information when available can help us better understand your equipment and issue.
Support Request
Submit the form below and your request will be sent to the Cool Boss support team.
Before You Submit
A little information goes a long way.
If you have these details available, including them with your request can give the support team more information to work with.
Find Your Serial Number
If available, include the serial number so the support team has additional information about your unit.
Describe the Issue
Explain what you're experiencing and include any troubleshooting steps you've already tried.
Cool Boss Support
Need to get in touch?
Submit the support form above for equipment assistance. For general questions, you can also contact the Cool Boss team directly.
Have a Question? Get in Touch
Have a question? We’re here to help. Shoot us an email at [email protected] and a member of our team will get back to you as soon as possible. Whether you need product information, help with an order or just need to be pointed in the right direction, we’ll make sure your message gets to the right person.