48 States
Free Shipping applies to eligible products delivered to direct shipping points within the contiguous United States.
Cool Boss Shipping
Shipping Made Simple.
Most Cool Boss products include free shipping to qualifying destinations within the 48 contiguous United States. Here's what to expect before your equipment arrives.
Free Shipping by Cool Boss
Know what to expect before delivery.
Most Cool Boss products include Free Shipping. Free Shipping items are delivered freight prepaid to direct shipping points located within the 48 contiguous United States.
Accessory-only shipments and service parts orders are generally not eligible for free freight and may be subject to a per-piece freight charge based on package weight and destination zone.
At a Glance
The important shipping details.
$70
A residential delivery fee applies when a shipment is delivered to a residential address.
$95
Lift-gate service is available when the delivery location does not have a loading dock or adequate material-handling equipment.
Estimated Transit
Shipping Times
Once you receive confirmation that your order has shipped and it has left our shipping terminal, use the map as an estimated timeline for arrival.
If you've selected to be notified 24 hours before your shipment, you'll receive a phone call when your order is scheduled for delivery.
Freight Information
How Free Shipping works.
Free Shipping applies to eligible Cool Boss products, but delivery requirements and certain destinations may result in additional charges.
Eligible Products
Most Cool Boss products include Free Shipping. Contact Cool Boss if you need to confirm whether a specific item qualifies for free destination delivery.
Freight Carrier
Cool Boss designates the freight carrier based on region and/or the best service determined by our shipping department.
Preferred Carrier
If a preferred carrier is requested, the dealer or customer is responsible for an additional 5% freight surcharge at the time of order.
Accessories & Service Parts
Accessory-only shipments and service parts orders are generally not eligible for free freight and may be charged based on package weight and destination zone.
Delivery Services
Additional delivery fees.
Certain delivery locations require additional freight services. These charges are separate from standard qualifying Free Shipping.
Residential Delivery Fee
$70
If a shipment is delivered to a residential address, a $70 fee will be applied to the order. We recommend having a forklift or similar lifting device available to offload your order. If you don't have access to one, lift-gate service is available for an additional fee.
Lift Gate Service Fee
$95
If a shipment is delivered to a facility without a loading dock or adequate material-handling equipment and specialized lift-gate service is required, a $95 fee will be applied to the order.
More Information
Special shipping situations.
01
Cash on Delivery (COD)
Requests for COD shipments are not accepted. Items weighing less than 150 lbs. will typically ship FedEx Ground unless otherwise stipulated on the purchase order.
02
Rural Area Transportation Zones
Free Shipping items delivered within a rural shipping area may be charged an incidental RATZ surcharge. These zones are based on transportation-lane accessibility and access to major highways and shipping lanes.
03
International Orders
Looking to place an order outside the United States? Contact Cool Boss to place an order, make an inquiry or request documents.
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Free Shipping by Cool Boss
Available to all customers on qualifying order within the contiguous United States
Shipping Times
Once you receive confirmation that your order has shipped and it has left our shipping terminal, the map below is an estimated timeline of arrival. If you've selected to be notified 24-hours before your shipment (see Delivery Options), then you will receive a phone call when your order will be delivered.
Free Shipping
Most Cool Boss products include Free Shipping. However, we suggest you contact Cool Boss for a listing of items eligible for free destination delivery. Free Shipping items will be delivered freight prepaid to all direct shipping points located within the 48 contiguous United States. Accessory only shipments or service parts orders are generally not eligible for free freight. Orders for accessories or service parts are subject to a per piece freight charge based on package weight and destination zone.
Cool Boss will designate the freight carrier based on region and/or best service defined by our shipping department. In the event a preferred carrier is requested, the dealer/customer will be responsible for paying an additional 5% freight surcharge at time of order.
Additional Fees:
Residential Delivery Fee - $70
If a shipment is being delivered to a residential address, a $70 fee will be applied to the order. Additionally, it is recommended that you use a forklift or another similar lifting device to offload your order. If you don’t have access to any, we can provide a lift gate for an additional fee.
Lift Gate Service Fee - $95
If a shipment is being delivered to a facility without a loading dock or adequate material handling equipment and requires specialized lift gate services, a $95 fee will be applied to the order.
Cash On Delivery (COD)
Requests for COD shipments not accepted
Items less than 150 lbs. will typically be shipped FedEx ground unless otherwise stipulated on the purchase order. Some items cannot be shipped via FedEx due to size, weight and restrictions on hazardous materials. Some items may be subject to additional hazardous materials charges.
Rural Area Transportation Zones (Surcharge)
Free Shipping items located within a rural shipping area may be charged an incidental RATZ surcharge. Rural Area Transportation Zones are based on transportation lane accessibility and their functional accessibility to major highways and shipping lanes. Transportation and shipping to these remote and rural locations are usually non-direct shipping points with higher associated delivery costs. Generally, ZIP codes within a RATZ Surcharge area are very rural and make up a small percentage of the US territory. Speak with a Cool Boss representative if you think you live in a Rural Area Transportation Zone.
International
Looking to place an order outside the United States? Please contact us if you’d like to place an order, make an inquiry, or request documents.