Cool Boss Support

How Can We Help?

Find product documentation, warranty information, ordering help, technical support and answers to common Cool Boss questions.

Request Support Manuals & Downloads
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What Do You Need Help With?

Whether you're looking for product advice or support for an existing Cool Boss, start with the option that best matches your needs.

Existing Cool Boss

Technical Support

Need help with operation, troubleshooting, service or warranty support? Submit a support request and tell our team what’s going on.

Start a Support Ticket
Before You Buy

Product & Sales Help

Not sure which Cool Boss is right for your space? Talk with a specialist about sizing, airflow, applications and selecting the right model.

Self-Service Resources

Find It Fast

Get answers, policies and product documentation without waiting for support.

Downloads

Find owner manuals, product literature, documentation and technical information.

Browse Downloads

FAQs

Find answers to common questions about Cool Boss products, operation and ownership.

View FAQs

Ordering

Review ordering information, purchasing details and what to expect when placing an order.

Ordering Help

Returns

Review return requirements, eligibility and information before sending a product back.

Return Information

Shipping

Learn about shipping, delivery expectations and receiving your Cool Boss order.

Shipping Information

Warranty

Review warranty coverage, eligibility and Cool Boss product protection information.

View Warranty
More Support

Orders, Parts & Service

Need something more specific? Choose the department that best matches your request.

Order Questions

Questions about an existing purchase order, order confirmation or order processing?

Contact Orders

Changes & Returns

Need to revise, cancel or discuss returning an existing Cool Boss order?

Contact Order Support

Replacement Parts

Looking for a replacement component or need help identifying the correct Cool Boss part?

Contact Parts

General Inquiries

Have a general company, product or information request that doesn't fit another category?

Get Information
Talk to a Person

Need Help Choosing a Cool Boss?

Our Cool Boss specialists can help with sizing, product selection, applications and questions before you purchase.

Toll Free 855-2BE-COOL
Sales Hours
Monday – Friday: 7:00 AM – 6:30 PM CST
Saturday – Sunday: Closed

Other Questions?

Choose the department that best matches your request.

Technical Support Order Support Parts Service & Warranty General Inquiries